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Returns & Exchanges
Due to the perishable nature of our craft beer and food products, all sales are final once they leave our facility. If you receive a damaged or incorrect order, please contact our support team within 48 hours of delivery for a replacement or store credit.
Return Process
- 1.Inspect Your Delivery
Examine your package immediately upon arrival for any signs of leakage, breakage, or incorrect items before disposing of the packaging.
- 2.Document Issues
Take clear photos of the damaged product and the shipping label to help us process your claim with our quality control team.
- 3.Contact Support
Email our customer service team at [email protected] with your order number and the documentation within 48 hours.
- 4.Receive Resolution
Once approved, we will issue a replacement shipment or a digital gift card for the value of the affected items.